ScanBand — Privacy Policy
Effective date: July 23, 2026
This Privacy Policy explains how the ScanBand app ("ScanBand", "we", "us") collects, uses, and
protects your information when you use the app and connect it to your ScanBand device. By using
ScanBand, you agree to the practices described below.
Information we collect
- Account information. When you create an account, we collect your email
address and a password. Your password is stored only in secure, hashed form by our
authentication provider — we never see or store it in plain text.
- Training data. When you sync your ScanBand device over Bluetooth, we collect
the session data it records: the number of scans (including left and right counts), session
duration, dates, and reminder counts. This data is associated with your account.
- Subscription information. If you subscribe, your purchase is processed by
Apple through the App Store. We use RevenueCat to manage your subscription status and receive
your subscription state and an anonymous purchase identifier. We do not collect or store
your payment card details — all payment processing is handled by Apple.
- Bluetooth. We use Bluetooth solely to read training data from your ScanBand
device. We do not access any other Bluetooth devices or data.
We do not collect your location, contacts, photos, advertising identifiers, or
usage-tracking analytics. ScanBand contains no third-party advertising or tracking.
How we use your information
- To create and secure your account.
- To store and display your training history and trends.
- To provide and manage your subscription.
- To communicate with you about your account or the service (for example, password resets).
How your information is stored and shared
Your account and training data are stored using Supabase, our database and authentication
provider. We do not sell your personal information and we do not share it for
advertising. We share information only with the service providers that help us operate the app:
- Supabase — stores your account and training data and handles sign-in.
- Apple — processes subscription payments through the App Store.
- RevenueCat — manages your subscription status.
Each provider processes data on our behalf under its own privacy and security terms.
Data retention and your choices
- You can delete individual training sessions at any time within the app.
- You can sign out at any time from the account menu.
- You can request deletion of your account and all associated data by contacting us at the email
below. We will delete your data within a reasonable period after your request.
Security
We use industry-standard measures to protect your data, including encrypted (HTTPS) connections
and secure authentication. No method of transmission or storage is completely secure, but we work
to protect your information.
Children's privacy
ScanBand is not directed to children under 13, and we do not knowingly collect personal
information from children under 13. If you believe a child has provided us information, contact us
and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here with a
revised effective date.
Contact us
If you have any questions about this policy or your data, contact us at
ceowen888@gmail.com.